Insurance Transformation BA
Our client is a leading insurance organization committed to innovation and excellence. Known for a collaborative and forward-thinking culture, the company supports its employees in driving impactful change within the insurance sector. This role offers an opportunity to be part of a dedicated team supporting life insurance clients through complex transformation projects, including portfolio migrations and platform renewals, with a focus on delivering pragmatic solutions that make a difference.
Role Overview:
This position is integral to the insurance transformation team, working closely with stakeholders to understand business challenges and implement effective, end-to-end solutions. The Business Analyst will support transformation initiatives across portfolios, processes, products, and technology platforms, ensuring successful project delivery and continuous improvement within the life insurance domain.
Key Skills & Experience:
• HW Business Analyst experience
• Minimum 6 years’ consulting or insurance industry experience, particularly in life insurance
• Strong understanding of the Singapore life insurance market, distribution channels, products, and systems
• Experience with digital transformation and impact of key technology platforms
• Analytical and conceptual thinking with a pragmatic, delivery-oriented approach
• Outstanding stakeholder management, communication, and presentation skills
• Ability to work with autonomy while contributing effectively within a team
Key Responsibilities:
• Partner with client stakeholders to define business needs, scope, success measures, and delivery plans for transformation initiatives
• Support portfolio migrations and core platform renewal projects throughout all project phases
• Elicit, analyse, and document business and functional requirements, user stories, and process maps
• Assess current processes and systems, identifying gaps and opportunities for automation and simplification
• Support product and distribution change initiatives impacting policy administration, customer journeys, underwriting, claims, and reporting
• Contribute to the development of reusable life insurance solutions, including migration approaches and automation assets
• Share industry knowledge with colleagues and build a strong network within the Singapore life insurance sector
Requirements:
• Bachelor’s or Master’s degree in a relevant discipline or equivalent professional experience
• At least 6 years’ experience in consulting or within an insurance company or broker firm
• Proven expertise in life insurance with strong domain knowledge
• Good understanding of the Singapore life insurance market, distribution channels, and processes
• Experience supporting digital transformation projects and familiarity with relevant technology platforms
• Excellent analytical, stakeholder management, and communication skills
• Ability to work effectively in fast-paced, multi-workstream environments
Nice to Have:
• Experience supporting programme governance, RAID management, and business readiness activities
• Exposure to Agile delivery practices and product ownership roles
If you meet these criteria and are eager to contribute to major transformation projects within the insurance sector, we invite you to apply and join a team that values expertise and innovative thinking.
